Refund Policy

                             Refund policy 

At Positive Vibes Store, we want you to love your purchase! If you're not completely satisfied, we’re here to help.

1. Returns & Exchanges

You can return or exchange items within 30 days of delivery.

Items must be unused, unwashed, and in original packaging.

Returns for damaged or incorrect items are accepted with proof (photo required).

2. Refund Process

Once we receive your return, we will inspect it and notify you of approval or rejection.

Approved refunds are processed within 5-7 business days to the original payment method.

Shipping fees are non-refundable unless the return is due to our error.

3. Non-Refundable Items

Sale or clearance items.

Gift cards.

Customized or personalized products.

4. How to Request a Return

1. Contact us at [Your Support Email] with your order number and reason for return.

2. We’ll provide return instructions.

3. Ship the item back using a trackable method (customer covers return shipping unless it’s our fault).

5. Late or Missing Refunds

If you haven’t received a refund after 7 business days, check with your bank or payment provider.

Still need help? Contact us at [Your Support Email].

We appreciate your support and are happy to help with any concerns!